Return Policy

1. Returns for Products Purchased at Regular Prices:

If you purchased a product at its regular price and are not satisfied with your purchase, you may return the product within 14-31 business days from the date of purchase for a refund or exchange. The following conditions apply:

The product must be in its original packaging, unused, and in the same condition as when you received it.
Proof of purchase, such as a receipt or order confirmation, is required for all returns.
Returns must be initiated within the specified return period.
Upon receipt of the returned product and verification of compliance with our return policy, we will process your refund or exchange.

2. All Sales Final for Products Purchased During Sale Events:

Products purchased during sale events, including but not limited to clearance sales, promotional sales, and special events, are considered final sale. No returns, exchanges, or refunds will be accepted for products purchased during these events.

Please carefully review your order before completing your purchase during sale events. If you have any questions about a product, feel free to contact our customer service team for assistance before placing your order.

3. How to Initiate a Return:

To initiate a return, please contact our customer service team at sales@glimera.com for further instructions.